We are confident that you will be satisfied with your Kender purchase and offer complimentary standard shipping to all US based customers. For our customer’s outside of the US, your shipping rate will be calculated at check out.
Returns & Exchanges
We hope you’ll love your Kender product but If you wish to return or exchange it for any reason you have 30 days from your products arrival to do so for a full refund or a different product. We ask that all items be returned in new and saleable condition.
Visit our Customer Service page for details.
Our Kender quality guarantee extends to all features of the bag. For a period of one year, if anything should fail you, please notify us and we will fix it or replace it if necessary. Our workshop will make that decision upon receiving the damaged product. After the one-year period, we are happy to repair a bag if it is possible, for a nominal fee.
See our Kender Guarantee page for full details.